How To Change or Cancel a Certificate

    How To Change a Certificate

  1. Any user can make an immediate change to their certificate.


  2. How will you know when your change request has been completed?

    a. Telephone Confirmation
    b. Email Confirmation
    c. None, you have to check the status regularly

  3. Any change made to your certificate will go into effect immediately.


  4. How To Cancel a Certificate

  5. If you click on "Cancel" you can still change your mind and not cancel the certificate.


  6. Which confirmation means your certificate has been automatically cancelled and does not require review from your Insurance Representative?

    a. "Your Request To Cancel The Shipment Has Been Sent. Please Contact Your Insurance Representative for More Information"
    b. "Complete"
    c. "Shipment Cancelled Successfully"